My Starbucks RewardsTM

  • PLEASE READ THESE TERMS OF USE FOR MY STARBUCKS REWARDS™ PROGRAM (THAILAND) CAREFULLY. BY ACCESSING OR USING THIS PROMOTIONAL PROGRAM, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT PARTICIPATE IN THIS PROGRAM.
  • These Terms of Use apply to your access to, and participation in, the My Starbucks Rewards™ (“My Starbucks Rewards”) program which is operated by Starbucks Coffee (Thailand) Co., Ltd (“Starbucks”), licensee of Starbucks Corporation in Thailand. These Terms of Use do not alter in any way the terms or conditions of any other agreement you may have with Starbucks for products, services or otherwise. Starbucks reserves the right to change, modify and/or eliminate the My Starbucks Rewards™ program and/or these Terms of Use or any policy, FAQ, or guideline pertaining to My Starbucks Rewards™ at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions to www.starbucks.co.th, and you waive any right you may have to receive specific notice of such changes or modifications. Your participation in the My Starbucks Rewards™ confirms your acceptance of these Terms of Use and any such changes or modifications; therefore, you should review these Terms of Use and applicable policies frequently to understand the terms and conditions that apply to My Starbucks Rewards™. If you do not agree to the Terms of Use, you must stop participating in My Starbucks Rewards™.
  • The program may only be used by individuals aged twenty (20) years or older. If the User is under the age of twenty (20) years, User should review these Terms with User’s parent or guardian to make sure the User and User’s parent or guardian understand them.
  • Please read the Privacy Policy carefully to understand how Starbucks collects, uses and discloses information about its customers.

  • My Starbucks Rewards™ Program

  • Program Overview
  • The My Starbucks Rewards™ program is one way in which Starbucks endeavors to reward and thank loyal customers for patronizing at Starbucks Coffee stores. To enroll in My Starbucks Rewards™ and receive program benefits, you will first need to create a “Starbucks Card” account at Starbucks.co.th/Card, activate at least one (1) Starbucks Card in a participating Starbucks store in Thailand and register the same to your Starbucks Card account.
  • In these Terms of Use, “Activation” means that you have loaded a minimum of THB 100 onto your Starbucks Card for the first time. You can register any Starbucks Card activated in Thailand to your account at Starbucks.co.th/Card. The term “Starbucks Card” refers to a Starbucks Card that may be activated in Thailand only, and the term “registered Starbucks Card” refers to a Starbucks Card that has been activated in Thailand and registered to your Starbucks Card account at Starbucks.co.th/Card.
  • The registration process may require that you provide certain personal information using the online registration form, including: username, password, email address (required in order to receive all eligible Rewards), Starbucks Card number, and card security code (CSC), birthday, name, physical address, mobile number, and marketing preferences (optional). All of your Starbucks Cards activated in Thailand can be registered for use in the My Starbucks Rewards™ program under these Terms of Use.
  • My Starbucks Rewards™ benefits are determined based on the amount of “spending” you make and the number of “Stars” that you earn through your spending with your registered Starbucks Card(s) in participating Starbucks stores in Thailand. For each qualified purchase in which you spend with any of your registered Starbucks Cards in a participating Starbucks store in Thailand, you will receive one (1) “Star” for each THB 100 spent with your registered Starbucks Card, except during limited time promotions when Starbucks may offer “Bonus Stars” on featured products and/or services.
  • Stars are for promotional purposes only and have no cash value. You can use any registered Starbucks Card registered at Starbucks.co.th/Card to earn Stars for your spending. Please note that spending will only be calculated and Stars accumulated after the Starbucks Card is registered at Starbucks.co.th/Card. Stars and qualified purchases to earn benefits or rewards may only be accumulated under the same Starbucks Card account. Stars, qualified purchases, benefits and rewards may not be shared with or transferred to another Starbucks Card account.
  • Currently, there are three (3) levels of benefits in the My Starbucks Rewards™ program which are determined by the number of Stars that you accumulate in your account. By opening an account, and activating and registering a Starbucks Card, you will be automatically enrolled in My Starbucks Rewards™ at the Welcome Level. Earn at least one hundred (100) Stars within the twelve (12) month period following your enrollment date and you will proceed to the Green Level. If you earn at least two hundred and fifty (250) Stars within the 12-month period following your enrollment date, you will qualify for the Gold Level.
  • Once you reach a specific Level within the My Starbucks Rewards™ program, you will receive the benefits that are applicable to that Level only. You must continue to accumulate Stars in order to maintain your benefit level:
    • To maintain the Welcome Level, you only need to register your activated Starbucks Card at Starbucks.co.th/Card.
    • To maintain the Green Level, you must earn at least one hundred (100) new Stars during each consecutive 12-month period following the date you reached the Green Level. If you do not obtain 100 Stars in 12-months, you will be placed at the Welcome Level of My Starbucks Rewards™ and your Star balance will revert to zero.
    • To maintain the Gold Level, you must earn at least two hundred and fifty (250) new Stars during each consecutive 12-month period following the date you reached the Gold Level. If you obtain less than 250 Stars but not less than 100 Stars in 12-months, you will be placed at the Green Level of My Starbucks RewardsTM and Star balance will revert to zero. If you obtain less than 100 Stars in 12-months, you will be placed at the Welcome Level of My Starbucks RewardsTM and Star balance will revert to zero.
  • Please note that “Stars” accumulated for each level will only be valid during the twelve (12) month period from the date when you reach the particular level. For example: You activate your Starbucks Card at a participating Starbucks store on 2 February 2014 by loading THB 100 onto the Starbucks Card. You register that Starbucks Card on 10 February 2014. Your spending will only be considered as qualified purchase from 10 February 2014 when you can start earning Stars. If you earn one hundred (100) Stars on 15 July 2014, you will be placed on Green Level and entitled to Green Level benefits and your entitlement to Green Level benefits will expire on 14 July 2015. On 15 July 2015, your Stars balance will revert to zero. If you have accumulated 100 Stars between 15 July 2014 to 14 July 2015 earning the required number of Stars to maintain your Green Level, you will continue to qualify at Green Level and be entitled to the various Green Level benefits for the 12-month period between 15 July 2015 and 14 July 2016 but your Stars balance will be zero on 15 July 2016.
  • Welcome Level

  • By opening an account, activating and registering your Starbucks Card, you are automatically entered into the “Welcome Level” of My Starbucks Rewards™. Benefits may include:
    • One (1) free tall size (12 oz) handcrafted beverage after purchases of every 12 handcrafted beverages purchases with your registered Starbucks Card within a ninety (90)-day period.

      At the Welcome Level, you will earn a free tall size (12 oz) handcrafted beverage of your choice after purchases of every twelve (12) handcrafted beverages of any size(regular price) with your registered Starbucks Card during a ninety (90)-day period. The first 90-day period starts to run from your purchase of a handcrafted beverage with your registered Starbucks Card for the first time after your Starbucks Card account is created. After you purchase 12 handcrafted beverages with your registered Starbucks Card, you will receive a complimentary item of one free tall size handcrafted beverage. Thereafter, upon your first purchase of a handcrafted beverage with your registered Starbucks Card, the next 90-day period starts to run. However, if you do not purchase 12 handcrafted beverages with your registered Starbucks Card within the first 90-day period, all purchases during the first 90-day period lapse. Upon your first purchase of a handcrafted beverage after the end of the first 90-day period, the next 90-day period starts to run. The subsequent 90-day periods will be determined in the same manner.

      Your complimentary item will be automatically loaded onto your account and will be available to you for thirty (30) days. This offer for the free beverage expires after thirty (30) days.

      You must present any of your registered Starbucks Cards to the barista at a participating Starbucks store in Thailand in order to receive your complimentary item. You can view and track your available Rewards on Starbucks.co.th/Card. You will receive only one (1) complimentary item on every twelve (12) drinks purchases with your registered Starbucks Card(s) regardless of the number of Starbucks Cards that you have registered to your account.

      The complimentary item may be redeemed at participating Thailand Starbucks stores only, and non Starbucks branded beverages are not available for redemption.
  • Green Level

  • After having accumulated one hundred (100) Stars in a 12-month period, you advance from the Welcome Level to the “Green Level” of My Starbucks Rewards™. After you reach the Green Level, you need to accumulate on hundred (100) Starbucks in each subsequent 12 months from the date you reach the Green Level in order to maintain the Green Level. During each 12-month period when you reach and/or maintain the Green Level, the benefits for Green Level may include:
    • Welcome Level benefits.
    • Your choice of one (1) complimentary handcrafted beverage, and one (1) complimentary slice of cake item (excludes packaged food) in the month of your birthday:

      One set of your complimentary birthday items consisting of one (1) complimentary handcrafted beverage and one (1) complimentary slice of cake item will be automatically loaded onto your account and will be available to you for your birthday month. The offer for the free birthday items expires forty-five (45) days after the first day of your birthday month. You must present any of your registered Starbucks Cards to the barista at a participating Starbucks store in Thailand in order to receive your complimentary birthday items. You should redeem the whole set of the birthday items at the same time otherwise the unredeemed item will lapse. You can view and track your available Rewards on Starbucks.co.th/Card. You will receive only one set of the complimentary birthday items regardless of the number of Starbucks Cards that you have registered to your account.

      The complimentary birthday items may be redeemed at participating Starbucks stores in Thailand only, and ready-to-drink bottled beverages is not available for redemption.
    • Free New Year Table Calendar:
      If you are at the Green Level as at 31 December of a year, you will receive a New Year Table Calendar at the end of that year, which will be available for collection at Starbucks Stores in Thailand. We will send you a notification for the collection of the gift calendar by email. So you must opt-in to receive promotional and marketing email offers from Starbucks and provide a valid email in order to receive this benefit. You will receive only one gift calendar regardless of the number of Starbucks Cards that you have registered to your account.
    • Additional personalized offers:
      Additional personalized offers may be distributed by email or physical mail, so you must opt-in to receive promotional and marketing email offers from Starbucks and provide a valid email or physical mailing address in order to receive them. Additional terms and conditions may apply. Additional personalized offers for Green Level customers may include:
      • Special Preview Privilege for free trials of new handcrafted drinks upon invitation as may be notified by Starbucks at our discretion;
      • 5% off on selected items on certain Special Occasions as may be notified by Starbucks at our discretion such as Mother’s day, Father’s day, etc.
  • Gold Level

  • After having accumulated two hundred and fifty (250) Stars in a 12-month period, you achieve the “Gold Level”. After you reach the Gold Level, you need to accumulate two hundred and fifty (250 Starbucks in each subsequent 12-months from the date you reach the Gold Level in order to maintain the Gold Level. During each 12-month period when you reach and/or maintain the Green Level, the benefits for Green Level may include:
    • Green Level benefits.
    • A personalized Starbucks Card (mailed to your physical address):
      In order to receive you personalized Gold card, you must provide a valid physical mailing address. You can update your address by logging into your account at Starbucks.co.th/Card. If you do not provide a valid physical mailing address, Starbucks will not send you a Gold card. You will still receive the Gold Level benefits using any Starbucks Card registered to your account.
    • Additional personalized offers:
      Additional personalized offers may be distributed by email or physical mail, so you must opt-in to receive promotional and marketing email offers from Starbucks and provide a valid email or physical mailing address in order to receive them. Additional terms and conditions may apply. Additional personalized offers for Gold Level customers may include:
      • 10% off on selected items on certain Special Occasions as may be notified by Starbucks at our discretion such as Mother’s day, Father’s day, etc. (this benefit may not be combined with the 5% off benefit for Green Level members);
      • Special New Year Gift
        If you are at the Gold Level as at 31 December of a year, you will receive a New Year Table Calendar at the end of that year, which will be available for collection at Starbucks Stores in Thailand. We will send you a notification for the collection of the gift calendar by email. So you must opt-in to receive promotional and marketing email offers from Starbucks and provide a valid email in order to receive this benefit. You will receive only one gift calendar regardless of the number of Starbucks Cards that you have registered to your account.
      • Invitation to special event(s) organized by Starbucks as may be notified by Starbucks at our discretion.
  • Miscellaneous

  • There are no membership fees associated with My Starbucks Rewards™. Stars accumulated under the program have no cash value.
  • Starbucks may introduce promotion programmes relating to My Starbucks Rewards™ whereby these Terms of Use may be varied as applicable to such programmes.
  • Your Stars, benefits, registered Starbucks Card(s), and your account under the My Starbucks Rewards™ program are personal to you and may not be sold, transferred or assigned to, or shared with family, friends or others.
  • Starbucks reserves the right to terminate your account and/or your participation in My Starbucks Rewards™ if Starbucks determines in its sole discretion that you have violated these Terms of Use, or that the use of your account is unauthorized, fraudulent or otherwise unlawful.
  • Starbucks also reserves the right to “unregister”, and make ineligible for the My Starbucks Rewards™ program, any Starbucks Card that has been inactive for two (2) consecutive years. Inactive is defined as no purchase activity. Upon un-registration, you may continue to use the un-registered Starbucks Card, but will not be entitled to receive any rewards for such un-registered Starbucks Card. If you wish to receive rewards for such Starbucks Card under the My Starbucks Rewards™ program, please re-register such Starbucks Card under your member account at www.starbucks.co.th
  • In case of any conflict between the provisions of the English version of these Terms of Use and those of any other language version, the English version will prevail.
  • Starbucks reserves the right to terminate, discontinue, modify or cancel the My Starbucks Rewards™ program at any time and in its sole discretion by posting the revisions to www.starbucks.co.th without giving specific notice to you.